Today's POS systems offer management through a vast array of user friendly tools and reporting structures. For staff and customers, the latest user interfaces are highly graphical and intuitive, mixing images with text, user prompts and logical screen flows.Inbuilt stock control systems automatically track sales, deduct from stock and create purchase orders. Stock variances are reported in real time, by quantity or dollar value and gross profit calculated. Purchase history is maintained in full including prices paid for stock over past periods. Advanced CRM and POS loyalty tools allow for complex or simple reward or incentive schemes to be devised.
Various POS technologies that have made this level of functionality possible.
Pos Touch Monitor
Microsoft base class library, common language runtime (CLR) and XML all make the programmers life easier with common coding practices and universal languages. SQL server technology offers near zero server downtime and multiple database connectivity. Better system redundancy through duplication of critical components such as back ups and fail safes have greatly increased system reliability.
Third party development tools have made user interfaces easy to design in a graphical intuitive way. Form and query tool have made reporting able to be user driven with no need for SQL or database knowledge.
Staffs no longer need to be technical to understand POS systems. Built in computer training had made systems easy to learn and intuitive with much less time and effort required than before.
PC based training also means new staff can be trained quickly and at low cost. Instant remote control of a POS terminal allows support staff to run ad hoc off site training, better service levels, less support cost and down time.
Major shifts in hardware design and technology have dramatically improved reliability and affordability. New terminals run 10 X the speed of earlier terminals and are half the price. A shift back to quality and reliability ensures buyer get longevity and minimal downtime. A range of interesting and innovative hardware options are now available: Fanless, cableless, waterproof. 7 years parts availability and the use of industrial not desktop PC based components.
There is also more focus on the aesthetics at the POS terminal as this is the one place customers get to see. Faster terminals allow dual functionality as POS and server. Some Taiwan manufacturers are investing in the local Australian market to match local needs.
Failing to consider the end user is probably the largest problem in system design. Direct experience of user dislikes and likes and what's worked, not worked in the past guide system relevance. Considering end user inputs, avoiding clutter, color coding keeping choices clear and simple, allowing for customer choice are all key considerations.
This real time visibility and management of business operations is beyond the scope of traditional cash registers but critical for success in today's competitive market.
The initial costs of installing a POS system are often quickly recouped in extra sales. Many vendors offer lease terms, reducing upfront costs dramatically.
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Lexerd - Touch Dynamic 15" LCD Touch Monitor TrueVue Crystal Clear POS Screen Protector (Dual Pack Bundle) Overview
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